The world of eCommerce has opened up a lot of new opportunities for businesses and companies in 2021. In today’s world, there are plenty of ways you can utilise some of the newest technology to your advantage.
If you don’t know where to start, Media Lounge is here to help! From designing, developing, optimising, and supporting online retailers, you can count on our team to deliver incredible services and results for your eCommerce business.
Today, we would like to revisit our incredible 2021 on Clutch! We love collecting reviews and feedback from our clients, and Clutch’s platform has helped us in achieving this.
Thanks to Clutch’s recent ‘Year In Review’ feature, we are able to take a look back at our 2021 on their platform. First off, this was the first year that we were featured on Clutch! It’s safe to say that as this is our debut year, we are very proud of the quality of reviews we have achieved.
To start, Media Lounge was able to collect a total of 8 reviews from last year with an average review rating sitting at a truly impressive high of 4.9 – we are just 0.1 away from a perfect score! We are delighted that so many of our clients in 2021 felt confident in our work and were keen to share their positive experiences with the platform.
Our client AB Building Supplies said, ‘Media Lounge comes to the table with good ideas for improvements on the website, but they also take on our ideas, work out solutions, or compromise. We might come to them wanting one thing, but if it isn’t technically possible, they’ll let us know what they can do. Also, if we’re trying to fit a budget or timescale, they’re great at coming up with options that suit our specifications.’
We also had fantastic feedback from our client Jaguar Espresso Systems who commented, ‘It was instantly obvious that we were dealing with a clear and straightforward team that understands the balance in setting realistic expectations. If something can be done, they’ll find a way to do it and provide several options along with an expert to help you make an informed decision around what you need.’
Lastly, we were delighted to see this positive comment from our client Morse Toad, ‘I found the Media Lounge team to be incredibly receptive to my enquiries, helping out wherever they could. Being new to Magento, there is a lot to understand – it’s a much more complicated interface than Shopify. There’s an element of guidance to their role which not every company I think does well. Media Lounge have only ever been helpful on this front.’
If you’ve not heard about them before, Clutch is a company resource and a B2B ratings and reviews platform based in Washington, DC. They evaluate technology service and solutions companies based on the quality of work, thought leadership, and client reviews. This is a next-level review system to ensure all our future customers can see our professionalism and work ethic reviewed in the words of our existing client base, not generated by us in house.
We would also like to highlight that 7 out of our 8 reviewers noted that they are willing to refer us to their friends and colleagues! In 2022, we are looking forward to doing what we can to improve the number of reviews and reach that perfect average review rating.
Get in touch with us today! Let us know how we can help you take your online business to the next level.
Media Lounge has also recently been recognised as one of the Top 30 eCommerce Consulting Companies by DesignRush.