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Get In Touch

01202 237370

Visit Us

Bournemouth HQ

Second Floor
8-10 Christchurch Rd
Bournemouth
BH1 3NA

London

10 York Road
Waterloo
London
SE1 7ND

Enquiry Form

Careers

Start your career in eCommerce or take your next step with us.

We're currently looking for
Marketing Manager

We are looking for an experienced Marketing Manager to handle all marketing activity for Media Lounge with the ultimate goal of driving enquiries into the business. Working closely with the sales team, the ideal candidate will have experience in lead generation for a B2B business, with a broad experience of digital marketing.

You will be responsible for all brand marketing campaigns based on our defined strategy, working with partners and other team members to deliver campaigns. We're looking for someone that is adaptable and the ability to add their own experience to build the strategy and how it's implemented.

Location

  • Bournemouth (flexible home/office working)

Type

  • Full-Time

Requirements

  • Strong experience of B2B marketing.
  • Lead generation experience.
  • Experience with brand marketing.
  • Experience of digital marketing.
  • Adaptable and ability to turn your hand to anything.
  • Excellent communication skills.
  • Excellent data and analytical skills.

Responsibilities

  • Execute and plan marketing activity.
  • Coordinate all marketing campaigns.
  • Report on success of all campaigns and channels.
  • Implement tracking and reporting to measure success.
  • Create and manage data segmentation.
  • Manage our social media consultant.
  • Work with SEO, PPC, and paid social teams.
  • Create and send marketing email campaigns using DotDigital.
  • Manage case studies and client testimonials.
  • Work with copywriters to create content.
  • Create and edit video content.
  • Manage annual award submissions.
  • Monitor brand reputation and consistency of material online.
  • Look and feel of all sales and marketing collateral.
  • Represent Media Lounge at events.
  • Joint marketing campaigns with partners.
  • Improve website conversion.
  • Work with internal and external teams to deliver campaigns.
  • Implement and assist with marketing strategy.
  • Report to the board on marketing activity and performance.
  • Manage the company website content and landing pages.

Apply

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Account Manager

We are looking for an Account Manager to work with our broad spectrum of eCommerce clients. We’d like this role to bring about a closer agency and client relationship, improve the quality of delivered work, increase client spend and monitor results with the aim of consistent improvement and progression for our clients.

You will be responsible for the direct relationship between Media Lounge and your assigned clients. This will require you to oversee all ongoing work at all times and ensure the client is getting the best possible service from Media Lounge.

The role covers relationship management across all contact preferences, including a minimum of quarterly face to face meetings with each client. Managing a team of skilled eCommerce professionals to deliver agreed work to the client. Checking and monitoring the work to ensure it’s completed to the highest standard and delivers the expected result. You should immerse yourself in the clients business to know how they operate day to day, where they are inefficient, where they can improve metrics or sales, who the key stakeholders of the business are and what other services and software they use.

Location

  • Remote (with occasional travel to Bournemouth)

Type

  • Full-Time

Requirements

  • Excellent communication skills.
  • Enjoys building long term relationships with clients.
  • Strives to achieve the best quality of service.
  • Capable of managing a team.
  • Builds good relationships with team members in other departments.
  • Well organised and enjoys process.
  • Capable of presenting to a board or larger group of people.
  • Target driven.
  • Presentable and personable.
  • Full UK driving licence with access to own vehicle.

Responsibilities

  • Manage entire relationship for a set of clients as they move throughout the business.
  • Responsible for client relationship, spend, and retention.
  • Facilitate the sale of additional services such as hosting, hours, packages, marketing and new projects.
  • Handle client feedback/complaints and work with relevant departments internally to resolve.
  • Attend regular client meetings (in person or phone) on your own or with others.
  • Work with clients on a quarterly basis to ensure a hit list of work is worked on and report on progress/ROI.
  • Plan and manage ongoing work and propose strategies for clients.
  • Ensure clients are getting value for money with budgets being spent to improve ROI.
  • Ensure internal client work is handled efficiently and to a high standard.
  • Work with sales, marketing, support, and projects departments to ensure clients are kept informed.
  • Monitor and track results through delivered work.

Apply

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Drag and drop files here
or
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Join an award winning team of 30 like minded, down to earth, and super talented professionals

Award
Winning
Agency

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wirehive-award-statement
2016 & 2017 ecommerce website of the year
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“Fantastic family to be a part of...”

pros
Media Lounge provide one of the best working environments I have ever been part of, the work ethic in the office is a healthy blend of fun an energetic whilst staying professional. My role as a developer is made easier and relaxed due to the great planning and organisational skills by the Project Managers (just don’t tell them that). Working with professionals that are top in their field is motivating and personal development is both valued and encouraged. A few extra perks include flexible start times, Pool and Ping Pong, office dogs and office outings.

cons
Can’t really think of any!

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View all Glassdoor reviews

Perks & Benefits

Because there's more to a career than just money

Earn a discounted Apple Watch with your Vitality membership

And thats not all…
  • Private health care

    Private health care

  • Training & learning budget

    Training & learning budget

  • Table tennis, pool, gaming

    Table tennis, pool, gaming

  • Kitchen, shower, reading corner

    Kitchen, shower, reading corner

  • Discount cinema tickets

    Discount cinema tickets

  • Town centre location near trains/busses

    Town centre location near trains/busses

  • Flexible hours

    Flexible hours

  • Competitive holiday and bonus bucket day

    Competitive holiday and bonus bucket day

  • Birthday morning off

    Birthday morning off

  • Cash health benefits scheme

    Cash health benefits scheme

  • Free food & drink

    Free food & drink

  • Team welcome lunch

    Team welcome lunch

  • Free town centre car parking

    Free town centre car parking

  • Pension

    Pension

  • Discount perks scheme

    Discount perks scheme

  • Social events & office parties

    Social events & office parties

  • Monthly yoga, wellbeing and mindfulness workshops

    Monthly yoga, wellbeing and mindfulness workshops

  • Monthly massages

    Monthly massages

  • Dog friendly, woof

    Dog friendly, woof

  • Industry events and award ceremonies

    Industry events and award ceremonies

  • Free MacBook

    Free MacBook

  • Complete remote working freedom

    Complete remote working freedom

  • Cool air-conditioned office

    Cool air-conditioned office

  • Communal scooters

    Communal scooters

We're Flexible

Flexible Hours

Not a morning person? No problem. At Media Lounge you have the option to start late and finish late. On the other end if you’re an early bird then start early and finish early!

Remote Working

Enjoy working from the comfort of your own home with full-time remote working. The office is always there if you need it, but its up to you.

We're
We're
Creative
We're
Open
We're
Progressive
We're
Efficient

Our Home

Located a 5 minute walk from the beach and travel exchange in the business area of the town, our home is a friendly, relaxed, and thriving place to inspire creativity and focus our minds so we can all be the best at what we do.

An air-conditioned relaxed office to work in with a large space for play when you need to take a break. Chill with a book in the reading corner or pop next door to the coffee shop for a break from the norm.

Following COVID-19 we’re now running a flexible approach to work with remote working. We’ve all seen the benefits of remote working to promote a healthier work/life balance but it’s equally important to work with each other in ‘real life’ too!

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office_wall
kalm
hall
pet-hangout

Bournemouth

Aside from the fastest growing digital economy outside of London, Bournemouth was recently voted the country's best coastal resort by the British public, so it has plenty to offer. From hip boutiques and surfing to award-winning gardens and fine dining - not to mention seven miles of golden sands.

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The Facts

Digital agency meet-ups and social events
Fastest growing digital economy outside of London
90 mins to central London
Award winning beaches
New Forest national park & stunning Jurassic coastline
Vibrant nightlife and bustling town centre
Annual air festival
International airport with strong transport links

@medialoungelife

Instagram

2 weeks ago
Ain't no party like a Media Lounge party 🧡🎶🎱

Our very own John Wood set up his decks 🎧 in the office last Friday for our staff sociiiialllll!

We played pool to the sweet rhythm #weekendvibes with our neighbours here at @thechocolatebo9, played beer pong and headed out to one of fave-Friday night spots 60 Million Postcards followed by Smoking Aces...

Safe to say we danced the night away, but just what we needed after a crazy first few months of 2022! 🕺💃

#agency #medialoungelife #teamvibes #social #fridaynight #events #digitalmarketing #teamworkmakesthedreamwork #office #bournemouth
Ain't no party like a Media Lounge party 🧡🎶🎱 Our very own John Wood set up his decks 🎧 in the office last Friday for our staff sociiiialllll! We played pool to the sweet rhythm #weekendvibes with our neighbours here at @thechocolatebo9, played beer pong and headed out to one of fave-Friday night spots 60 Million Postcards followed by Smoking Aces... Safe to say we danced the night away, but just what we needed after a crazy first few months of 2022! 🕺💃 #agency #medialoungelife #teamvibes #social #fridaynight #events #digitalmarketing #teamworkmakesthedreamwork #office #bournemouth
1 month ago
'Discussion Guides' are arguably the MOST significant part of the testing plan when it comes to looking for opportunities to convert and enhance user experience.

This test consist of a set of questions or tasks which help facilitate the conversation between participant and researcher, to ensure that the sessions are productive and the output is 100% focused 👩‍💻🧑‍💻

What happens next?

⚡ Tests tend to start with a natural user journey to witness how participants navigate through an eCommerce site - from landing page to purchasing!

⚡ The facilitator will pay close attention to any moments of hesitation, stumbling blocks or barriers to conversion witnessed, observing all verbal and non-verbal cues. 

⚡ The user is then taken back to these specific points and asked to elaborate on the above; if the site is not matching user expectations, we ask them 'why is this?' And if they paused for a moment for example, what was the reason? 

🚀 Our user tests will show you exactly which parts of the site design frustrate people, cause moments of confusion and most significantly, stops them converting into those all important sales 💰

If you would like to get in touch with our User Experience team, we're all ears and here to boost your conversion rate! Reach out to us hello@medialounge.co.uk 

Goodbye stumbling blocks and hello sales!

ps. Who's cardigan is Mike wearing?! 🤔

#medialoungelife #userexperience #ecommerce #ecommercetips #ecommercenews #ecommercebusiness #commerce #businessgrowth #businesssupport #retailers #onlineshopping #customerexperience #toptiptuesday #tuesdaytips
'Discussion Guides' are arguably the MOST significant part of the testing plan when it comes to looking for opportunities to convert and enhance user experience. This test consist of a set of questions or tasks which help facilitate the conversation between participant and researcher, to ensure that the sessions are productive and the output is 100% focused 👩‍💻🧑‍💻 What happens next? ⚡ Tests tend to start with a natural user journey to witness how participants navigate through an eCommerce site - from landing page to purchasing! ⚡ The facilitator will pay close attention to any moments of hesitation, stumbling blocks or barriers to conversion witnessed, observing all verbal and non-verbal cues. ⚡ The user is then taken back to these specific points and asked to elaborate on the above; if the site is not matching user expectations, we ask them 'why is this?' And if they paused for a moment for example, what was the reason? 🚀 Our user tests will show you exactly which parts of the site design frustrate people, cause moments of confusion and most significantly, stops them converting into those all important sales 💰 If you would like to get in touch with our User Experience team, we're all ears and here to boost your conversion rate! Reach out to us hello@medialounge.co.uk Goodbye stumbling blocks and hello sales! ps. Who's cardigan is Mike wearing?! 🤔 #medialoungelife #userexperience #ecommerce #ecommercetips #ecommercenews #ecommercebusiness #commerce #businessgrowth #businesssupport #retailers #onlineshopping #customerexperience #toptiptuesday #tuesdaytips