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Get In Touch

01202 237370

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Bournemouth HQ

Second Floor
8-10 Christchurch Rd
Bournemouth
BH1 3NA

London

10 York Road
Waterloo
London
SE1 7ND

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Careers

Start your career in eCommerce or take your next step with us.

We're currently looking for
Front-End Developer

We are looking for an experienced and talented Front-End Developer to join our in-house development team to work on existing client sites. The role is a full-time permanent position.

You will be predominantly working with the Magento platform as well as BigCommerce and Shopify so any experience of these platforms will be beneficial.

You will be working with the latest technologies including PWA and headless architecture. You will work with internal teams including the client performance team, project managers, and designers to ensure projects are developed according to the brief/instructions.

Initially, whilst you’re learning the platforms your time will be split between learning and working on various projects to get used to the platforms. You will need to show a willingness to learn on the job as you go and demonstrate a high quality of work.

Location

  • Hybrid (with occasional trips to Bournemouth)

Type

  • Full-Time Permanent

Requirements

  • Min 2 years experience in a similar front-end role.
  • Experience developing eCommerce projects beneficial.
  • Good people skills.
  • Ability to manage multiple projects and tasks.
  • Punctual and good time management.
  • Understanding of project processes and timelines.
  • Excellent organisation and planning skills.
  • High attention to detail and thorough checking.
  • Excellent communication skills to help explain complex and technical aspects simply.
  • Ability to learn from others and teach other team members.

Responsibilities

  • Front-end development using Magento and BigCommerce.
  • Front-end development using HTML, CSS, and JS.
  • CSS preprocessors (LESS, SASS etc.).
  • JS frameworks (Vue.js, RequireJS, Knockout etc.).
  • Build systems (Grunt etc.) an advantage.
  • JS package managers (NPM) an advantage.
  • Experience using GIT and deployment tools.
  • Autonomy to research and learn on your own as well as within a team.
  • Basic back-end development using PHP/MySQL an advantage but not essential.

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Magento Back-End Developer

We are looking for an experienced and talented Back-End Magento Developer to join our development team to work on existing client stores and new builds from scratch using Magento 2. The role is a full-time permanent position. The role is split between new project builds developing customisations and integrations, alongside working on a handful of client stores developing new features and ongoing maintenance.

You will work with internal teams including dev ops, the account management team, project managers, and designers to ensure projects are developed according to the brief/instructions.

The role is back-end development so the role covers building custom modules, back-end functionality, third-party system integrations through APIs and ongoing site bug fixing and maintenance.

Experience of working within a headless / microservice environment will be useful including system integrations and front-end integrations. The role may also cover development on other eCommerce platforms including commercetools.

Location

  • Hybrid (with occasional trips to Bournemouth)

Type

  • Full-Time Permanent

Requirements

  • At least 3 years experience developing Magento 2 projects.
  • Ability to manage multiple projects and tasks.
  • Punctual and good time management.
  • Understanding of project processes and timelines.
  • Excellent organisation and planning skills.
  • High attention to detail and thorough checking.
  • Excellent communication skills to help explain complex and technical aspects simply.
  • Ability to learn from others and teach other team members.

Responsibilities

  • Back-end development using PHP/MySQL with Magento 2.
  • Development of custom modules.
  • Integration and customisation of third-party modules.
  • Development of APIs and third-party system integrations.
  • Creation of APIs/interfaces between front-end and back-end (headless).
  • Basic front-end development using HTML, CSS, and JS an advantage.
  • Experience of server setups for Magento.
  • Magento performance/security optimisation.
  • Experience using GIT and deployment tools.
  • Magento updates and performance changes.
  • Experience of debug tools and server resource monitors.
  • Basic AWS server administration an advantage.

Apply

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BigCommerce Developer

We are looking for an experienced and talented BigCommerce Developer to join our development team to work on existing client stores and new builds from scratch using the BigCommerce platform. The role is a full-time permanent position. The role is split between new project builds developing themes and customisations, alongside working on a handful of client stores developing new features and ongoing maintenance.

You will work with internal teams including other developers, dev ops, the account management team, project managers, and designers to ensure projects are developed according to the brief/instructions.

Experience of working within a headless / microservice environment will be useful. The role may also cover development on other eCommerce platforms from time to time, including Shopify.

Location

  • Hybrid (with occasional trips to Bournemouth)

Type

  • Full-Time Permanent

Requirements

  • At least 2 years experience developing BigCommerce/Shopify projects.
  • Ability to manage multiple projects and tasks.
  • Punctual and good time management.
  • Understanding of project processes and timelines.
  • Excellent organisation and planning skills.
  • High attention to detail and thorough checking.
  • An eye for design and perfection.
  • Excellent communication skills to help explain complex and technical aspects simply.
  • Ability to learn from others and teach other team members.

Responsibilities

  • Front-end development using the BigCommerce platform.
  • Development of custom apps where necessary.
  • Excellent HTML, CSS, and JS.
  • Experience of Tailwind CSS and AlpineJS.
  • Experience developing page builder widgets.
  • Experience using GIT and version control.
  • Experience of Laravel an advantage.
  • Experience of optimising front-end performance.

Apply

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CRO Consultant

We are looking for an experienced and talented CRO Consultant to work on new eCommerce store projects and existing client optimisations. The ultimate aim being to increase conversion rate alongside customer engagement, loyalty, and average order values.

We work with retailers of all shapes and sizes from fashion, food, electrical, and construction, in both b2c and b2b environments. You will work with other teams including UX, design, project management and account management to bring your research and ideas to life.

For new store builds, you will work closely with the client and UX specialist to take the UX research and work with the designers to curate the front-end experience of all stores. Focussing on the core metrics for the client, you will ensure that stores are built and launched successfully, adhering to our UX research/recommendations, best practises and your own research. You will be responsible for the overall customer journey throughout the store from home to checkout success.

Following launch, and also for existing clients, you will work on ongoing optimisation to improve their core metrics, usually conversion rate, even further. This will involve ongoing CRO with split testing, reporting, and recommendations. You will work with the account management team, designers, and developers to bring your recommendations to life and ensure you can measure and report on performance to the client.

This role would suit an experienced CRO professional with a strong passion for eCommerce, who wants the freedom to work with clients on their stores to improve their conversion rate.

Location

  • Hybrid (with occasional trips to Bournemouth)

Type

  • Full-Time Permanent

Requirements

  • 2+ years experience in a CRO specialist role.
  • Live and breathe CRO with a drive to learn and improve.
  • Experience of eCommerce projects.
  • Experience of Google Optimise platform.
  • Ability to understand the client’s needs.
  • Present recommendations and reports to clients.
  • Excellent people skills.
  • Ability to manage multiple projects and tasks.
  • Pro-active thinker to suggest and make improvements.
  • Punctual and good time management.
  • Understanding of project processes and timelines.
  • Excellent organisation and planning skills.
  • High attention to detail and thorough checking.
  • Excellent communication skills to help explain complex and technical aspects simply.
  • Ability to form good lasting relationships with clients.

Responsibilities

  • Work on new build projects from start to finish.
  • Work with existing stores to improve conversion rate.
  • Plan, implement, test, and report on split testing campaigns.
  • Conduct site audits and make recommendations.
  • Journey analysis.
  • Wireframing and prototyping.
  • Interaction and design briefing and feedback.
  • Reporting and analysis.
  • Store testing.
  • Audits of existing stores and post launch.

Apply

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Account Manager

We are looking for an Account Manager to work with our broad spectrum of eCommerce clients. We’d like this role to bring about a closer agency and client relationship, improve the quality of delivered work, increase client spend and monitor results with the aim of consistent improvement and progression for our clients.

You will be responsible for the direct relationship between Media Lounge and your assigned clients. This will require you to oversee all ongoing work at all times and ensure the client is getting the best possible service from Media Lounge.

The role covers relationship management across all contact preferences, including a minimum of quarterly face to face meetings with each client. Managing a team of skilled eCommerce professionals to deliver agreed work to the client. Checking and monitoring the work to ensure it’s completed to the highest standard and delivers the expected result. You should immerse yourself in the clients business to know how they operate day to day, where they are inefficient, where they can improve metrics or sales, who the key stakeholders of the business are and what other services and software they use.

Location

  • Hybrid (with occasional trips to Bournemouth)

Type

  • Full-Time Permanent

Requirements

  • Excellent communication skills.
  • Enjoys building long term relationships with clients.
  • Strives to achieve the best quality of service.
  • Capable of managing a team.
  • Builds good relationships with team members in other departments.
  • Well organised and enjoys process.
  • Capable of presenting to a board or larger group of people.
  • Target driven.
  • Presentable and personable.
  • Full UK driving licence with access to own vehicle.

Responsibilities

  • Manage entire relationship for a set of clients as they move throughout the business.
  • Responsible for client relationship, spend, and retention.
  • Facilitate the sale of additional services such as hosting, hours, packages, marketing and new projects.
  • Handle client feedback/complaints and work with relevant departments internally to resolve.
  • Attend regular client meetings (in person or phone) on your own or with others.
  • Work with clients on a quarterly basis to ensure a hit list of work is worked on and report on progress/ROI.
  • Plan and manage ongoing work and propose strategies for clients.
  • Ensure clients are getting value for money with budgets being spent to improve ROI.
  • Ensure internal client work is handled efficiently and to a high standard.
  • Work with sales, marketing, support, and projects departments to ensure clients are kept informed.
  • Monitor and track results through delivered work.

Apply

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Project Manager

We are looking for an eCommerce Project Manager to manage the complete new build projects from start to finish. You will be fully responsible for the eCommerce projects developed using Magento or BigCommerce.

You will be responsible for ensuring eCommerce projects run smoothly, on time, and on budget. Working with the design, UX, development, support, sales and marketing departments you will also work closely with the client throughout the project.

The role covers managing projects at the very beginning from kick-off and planning to the launch and optimisation post launch before the project is handed over to the Account Management team.

The role will be based at our office although currently we are working remotely with occasional trips to the office. You must be willing and close enough to visit the office regularly, now and in the future.

Location

  • Hybrid (with occasional trips to Bournemouth)

Type

  • Full-Time Permanent

Requirements

  • Experience managing eCommerce projects, preferably with Magento or BigCommerce.
  • Technical experience is preferred.
  • Excellent people skills.
  • Ability to manage multiple projects and tasks.
  • Punctual and good time management.
  • Understanding of project processes and timelines.
  • Understanding of project management.
  • Excellent organisation and planning skills.
  • High attention to detail and thorough checking.
  • Excellent communication skills to help explain complex and technical aspects simply.
  • Ability to form good lasting relationships with clients.

Responsibilities

  • Manage the production of eCommerce projects.
  • Communicating with clients and managing expectations.
  • Work with design, UX, development and marketing teams to ensure project delivery.
  • Wireframing and mockups.
  • Managing tasks internally.
  • Defining and prioritising requirements and project briefs.
  • Testing and feedback on design and development work.
  • Manage client budgets and timeframes.
  • Work with third-party agencies and developers.
  • Suggest improvements and advise clients on areas to focus on.
  • Work within existing internal processes and develop new ones.
  • Train clients on using their store.
  • Help clients with importing data and populating content when needed.
  • Managing store configuration and setup.
  • Assisting with the sales department for writing proposals and pitching for projects.

Apply

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Join an award winning team of 30 like minded, down to earth, and super talented professionals

Award
Winning
Agency

wirehive-logo

wirehive-award-statement
2016 & 2017 ecommerce website of the year
team-photo-2
team-e1576244455111

“Fantastic family to be a part of...”

pros
Media Lounge provide one of the best working environments I have ever been part of, the work ethic in the office is a healthy blend of fun an energetic whilst staying professional. My role as a developer is made easier and relaxed due to the great planning and organisational skills by the Project Managers (just don’t tell them that). Working with professionals that are top in their field is motivating and personal development is both valued and encouraged. A few extra perks include flexible start times, Pool and Ping Pong, office dogs and office outings.

cons
Can’t really think of any!

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View all Glassdoor reviews

Perks & Benefits

Because there's more to a career than just money

Earn a discounted Apple Watch with your Vitality membership

And thats not all…
  • Private health care

    Private health care

  • Training & learning budget

    Training & learning budget

  • Table tennis, pool, gaming

    Table tennis, pool, gaming

  • Kitchen, shower, reading corner

    Kitchen, shower, reading corner

  • Discount cinema tickets

    Discount cinema tickets

  • Town centre location near trains/busses

    Town centre location near trains/busses

  • Flexible hours

    Flexible hours

  • Competitive holiday and bonus bucket day

    Competitive holiday and bonus bucket day

  • Birthday morning off

    Birthday morning off

  • Cash health benefits scheme

    Cash health benefits scheme

  • Free food & drink

    Free food & drink

  • Team welcome lunch

    Team welcome lunch

  • Free town centre car parking

    Free town centre car parking

  • Pension

    Pension

  • Discount perks scheme

    Discount perks scheme

  • Social events & office parties

    Social events & office parties

  • Monthly yoga, wellbeing and mindfulness workshops

    Monthly yoga, wellbeing and mindfulness workshops

  • Monthly massages

    Monthly massages

  • Dog friendly, woof

    Dog friendly, woof

  • Industry events and award ceremonies

    Industry events and award ceremonies

  • Free MacBook

    Free MacBook

  • Complete remote working freedom

    Complete remote working freedom

  • Cool air-conditioned office

    Cool air-conditioned office

  • Communal scooters

    Communal scooters

We're Flexible

Flexible Hours

Not a morning person? No problem. At Media Lounge you have the option to start late and finish late. On the other end if you’re an early bird then start early and finish early!

Remote Working

Enjoy working from the comfort of your own home with full-time remote working. The office is always there if you need it, but its up to you.

We're
We're
Creative
We're
Open
We're
Progressive
We're
Efficient

Our Home

Located a 5 minute walk from the beach and travel exchange in the business area of the town, our home is a friendly, relaxed, and thriving place to inspire creativity and focus our minds so we can all be the best at what we do.

An air-conditioned relaxed office to work in with a large space for play when you need to take a break. Chill with a book in the reading corner or pop next door to the coffee shop for a break from the norm.

Following COVID-19 we’re now running a flexible approach to work with remote working. We’ve all seen the benefits of remote working to promote a healthier work/life balance but it’s equally important to work with each other in ‘real life’ too!

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office_wall
kalm
hall
pet-hangout

Bournemouth

Aside from the fastest growing digital economy outside of London, Bournemouth was recently voted the country's best coastal resort by the British public, so it has plenty to offer. From hip boutiques and surfing to award-winning gardens and fine dining - not to mention seven miles of golden sands.

bournemouth-image2

The Facts

Digital agency meet-ups and social events
Fastest growing digital economy outside of London
90 mins to central London
Award winning beaches
New Forest national park & stunning Jurassic coastline
Vibrant nightlife and bustling town centre
Annual air festival
International airport with strong transport links

@medialoungelife

Instagram

2 months ago
Last week the team got together to see off Javier on his last day at Media Lounge! 😢😢😢 

JV has been part of the family for 10 wonderful years, so it’s safe to say it won’t be the same around here without him! We’re all wishing him lots of luck as he ventures on to a new challenge 🙌 🕺

(Thanks to @foodthesis.co.uk for making the day sweeter 🧡🧁)

#dreamteam #ecommerceagency #medialoungelife #legoaward
Last week the team got together to see off Javier on his last day at Media Lounge! 😢😢😢 JV has been part of the family for 10 wonderful years, so it’s safe to say it won’t be the same around here without him! We’re all wishing him lots of luck as he ventures on to a new challenge 🙌 🕺 (Thanks to @foodthesis.co.uk for making the day sweeter 🧡🧁) #dreamteam #ecommerceagency #medialoungelife #legoaward
3 months ago
We've got some great news! We've been named a finalist in the B2B eCommerce Website of the Year category of the UK eCommerce Awards for the work we've done for our client, Alpha Laboratories! 🎉

We're incredibly proud of our team, who worked tirelessly to build the new Alpha Labs website. It's packed with plenty of amazing B2B features and integrations. 👏👏 If you want to learn more about this project, check out our case study page linked in our bio! 🔗🔗🔗 

Congratulations to all the other finalists; we'll see you all at the awards ceremony! 🤩

#UKeComAwards #ecommerceagency #ecommerceawards #ecommerce #ecommercebusiness #ecommerceuk #ecommerceagencylondon #digitalagency #onlinestore #medialoungelife @dontpanicevents
We've got some great news! We've been named a finalist in the B2B eCommerce Website of the Year category of the UK eCommerce Awards for the work we've done for our client, Alpha Laboratories! 🎉 We're incredibly proud of our team, who worked tirelessly to build the new Alpha Labs website. It's packed with plenty of amazing B2B features and integrations. 👏👏 If you want to learn more about this project, check out our case study page linked in our bio! 🔗🔗🔗 Congratulations to all the other finalists; we'll see you all at the awards ceremony! 🤩 #UKeComAwards #ecommerceagency #ecommerceawards #ecommerce #ecommercebusiness #ecommerceuk #ecommerceagencylondon #digitalagency #onlinestore #medialoungelife @dontpanicevents